> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-add-partner-guide-reddit-ads-conversions.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# How Can I See My Support Tickets?

> Track and manage your MoEngage support tickets using the auto-generated email thread or the My Activities page on the support web portal.

When you create a ticket, you receive an auto-generated email to your email address with the ticket number. You can use this email thread to communicate further about the issue or reopen the case.

<img src="https://mintcdn.com/moengage-add-partner-guide-reddit-ads-conversions/AzC3anYa_RmdmH1z/images/moengage_adb020.png?fit=max&auto=format&n=AzC3anYa_RmdmH1z&q=85&s=925cc7278c38697101e1787e34fb220d" width="1600" height="364" data-path="images/moengage_adb020.png" />

You can open the email to see the details of the ticket.

<img src="https://mintcdn.com/moengage-add-partner-guide-reddit-ads-conversions/FaXDFiTcmKN0SjCo/images/moengage_eacd74.png?fit=max&auto=format&n=FaXDFiTcmKN0SjCo&q=85&s=664e861f74c83f100ab7b88e4339ecfd" width="1600" height="973" data-path="images/moengage_eacd74.png" />

You can also track your open or closed tickets by clicking your name on the web form (top right) and clicking **My activities**.

<img src="https://mintcdn.com/moengage-add-partner-guide-reddit-ads-conversions/TvWiaOQGjW2YV3k5/images/moengage_a8131f.png?fit=max&auto=format&n=TvWiaOQGjW2YV3k5&q=85&s=c61c2acb34be3692c0acf35664942161" width="1600" height="296" data-path="images/moengage_a8131f.png" />

The My activities page is displayed. You can see all your tickets on the **Requests** tab.

<img src="https://mintcdn.com/moengage-add-partner-guide-reddit-ads-conversions/1jsC1QIi6yDCVZtm/images/moengage_2cc3d4.png?fit=max&auto=format&n=1jsC1QIi6yDCVZtm&q=85&s=7e7d5f86bc0472ca0e4dbadb6d614351" width="1600" height="1000" data-path="images/moengage_2cc3d4.png" />