> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-add-partner-guide-reddit-ads-conversions.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Does the Annotation Text in the HTML Disappear?

> Fix disappearing HTML annotation text in MoEngage email campaigns by switching from the custom HTML editor to the drag-and-drop template editor.

## Problem

The annotation text added in the HTML is not saved on the dashboard; instead, it disappears.

<img src="https://mintcdn.com/moengage-add-partner-guide-reddit-ads-conversions/nkT_HxDV9WG1qiJY/images/moengage_94ca4e.png?fit=max&auto=format&n=nkT_HxDV9WG1qiJY&q=85&s=6d463673a742aa936ed437805ed2ec6a" width="1518" height="478" data-path="images/moengage_94ca4e.png" />

<img src="https://mintcdn.com/moengage-add-partner-guide-reddit-ads-conversions/zuBKzyU6hAf0P7B3/images/moengage_55be53.png?fit=max&auto=format&n=zuBKzyU6hAf0P7B3&q=85&s=44b00ca33f55a35f0078918c07a7cb86" width="1600" height="469" data-path="images/moengage_55be53.png" />

## Solution

To resolve the issue, you could try using drag and drop editor.