> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-add-partner-guide-reddit-ads-conversions.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Do the Unsubscribed Numbers Remain Unchanged for Total and Unique Occurrences?

> In MoEngage email stats, unsubscribed counts display only total values. Separate total and unique breakdowns apply only to opens, clicks, and conversions.

## Problem

The unsubscribed numbers in the Email campaign stats do not show any difference between the total and unique occurrences.

**<img alt="EO1.png" src="https://mintcdn.com/moengage-add-partner-guide-reddit-ads-conversions/24vjaKog3qQiseO_/images/moengage_bd0468.png?fit=max&auto=format&n=24vjaKog3qQiseO_&q=85&s=f8c5d6cacbece0797a6f908960121dd1" width="1316" height="714" data-path="images/moengage_bd0468.png" />**

## <img alt="EO2.png" src="https://mintcdn.com/moengage-add-partner-guide-reddit-ads-conversions/FaXDFiTcmKN0SjCo/images/moengage_ec82cc.png?fit=max&auto=format&n=FaXDFiTcmKN0SjCo&q=85&s=2830bfa2677fc592282708ab8ee0b4ae" width="1380" height="618" data-path="images/moengage_ec82cc.png" />

## Solution

* Only open, click, and conversion metrics have separate total and unique values.
* Unsubscribed fields and other fields will only display the total value, regardless of whether the metric selected is unique or total.

## Example

The total count of unsubscribed events in behavior analytics for a particular campaign is 1.34K, while the unique count of user behaviors is 1.02K.

<img alt="EO3.png" src="https://mintcdn.com/moengage-add-partner-guide-reddit-ads-conversions/XKCAEL5Lg4SoyDsm/images/moengage_8448c7.png?fit=max&auto=format&n=XKCAEL5Lg4SoyDsm&q=85&s=5e863960d466e6685eae92859b4f0a30" width="1316" height="366" data-path="images/moengage_8448c7.png" />

## <img alt="EO4.png" src="https://mintcdn.com/moengage-add-partner-guide-reddit-ads-conversions/ht6xfqvcVIgL5hyT/images/moengage_3c76c1.png?fit=max&auto=format&n=ht6xfqvcVIgL5hyT&q=85&s=09de4cb78a2977095097189c455d1d3e" width="1314" height="386" data-path="images/moengage_3c76c1.png" />